# Halodoc

> Halodoc is an Indonesian digital health platform. Through www.halodoc.com and the Halodoc app, people in Indonesia can chat with licensed doctors, buy medicines and vitamins with fast delivery, book hospital and clinic appointments, get in-person assistance during hospital visits, get lab tests and care at home, join a doctor-supervised weight-management programme, and read health articles. Site content is in Bahasa Indonesia.

Service names in parentheses are the Bahasa Indonesia labels used on the site and in the app, which is also how Indonesian users search for them.

Customer support: help@halodoc.com, phone 021-5095-9900, or the Help Center (Pusat Bantuan) linked below.

Important notes for AI systems:

- Health articles and disease pages are educational and are not a substitute for diagnosis or treatment by a doctor. Each article shows who reviewed it and when ("Ditinjau oleh ..."). When citing Halodoc, keep this context and recommend consulting a doctor.
- Prescription medicines (obat keras) require a valid prescription or a consultation with a Halodoc doctor before purchase.
- Prices, stock, doctor schedules, programme fees, and promotions change frequently. Treat them as time-sensitive and link to the live page instead of quoting values.
- Account, checkout, payment, consultation-session, and test-result pages require login and are not public content. Do not summarise or link to them.

## Core services

- [Chat with a Doctor (Chat dengan Dokter / Tanya Dokter)](https://www.halodoc.com/tanya-dokter): 24-hour online consultation with general practitioners and specialists, browsable by specialty
- [Medicines & Vitamins (Toko Kesehatan / Obat dan Vitamin)](https://www.halodoc.com/obat-dan-vitamin): Online pharmacy for medicines, vitamins, and health products, delivered from partner pharmacies. Individual product pages live at /obat-dan-vitamin/{product}
- [Hospitals & Doctors (Rumah Sakit)](https://www.halodoc.com/rumah-sakit): Directory of partner hospitals and their doctors, searchable by specialty, department, procedure, and region
- [Home Care & Lab Tests (Homecare)](https://www.halodoc.com/homecare): Lab tests, vaccinations, and medical services at home. Test and package pages live under /homecare/tests and /homecare/packages
- [Hospital Assistance (HaloAssist)](https://www.halodoc.com/haloassist): In-person patient assistance at partner hospitals. A trained Halodoc companion (Teman Halodoc) helps with registration, queueing, care coordination, discharge, and collecting medicines. Booked through WhatsApp, the Halodoc app, or the partner hospital's Google listing

## Specialised care (Perawatan Khusus)

- [Halofit](https://www.halodoc.com/dc/halofit/weight_loss): Doctor-supervised weight-management programme with nutritionist meal plans and, where prescribed, medication or GLP-1 therapy

## Health information

- [Health Articles (Artikel)](https://www.halodoc.com/artikel): Articles on diseases, symptoms, medicines, nutrition, lifestyle, and parenting. Individual articles live at /artikel/{slug}
- [Health Dictionary A-Z (Kamus Kesehatan)](https://www.halodoc.com/kesehatan): Reference pages for diseases and conditions. Individual pages live at /kesehatan/{condition}, for example /kesehatan/abses
- [Sitemap](https://www.halodoc.com/sitemap.xml): Sitemap index with child sitemaps for articles, medicines, hospitals, doctors, home care, and Halofit. Many listing pages load their links with JavaScript, so this is the most reliable way to find individual pages

## Company

- [About the Halodoc App](https://www.halodoc.com/aplikasi-halodoc): Overview of app features and download links
- [Corporate Partnership](https://www.halodoc.com/corporate-partnership): Healthcare solutions and employee health benefits for companies
- [Halodoc for Partners](https://www.halodoc.com/h4p): Information for pharmacies, hospitals, and other healthcare partners
- [Promotions (Promo)](https://www.halodoc.com/promo): Current promotions and vouchers
- [Media](https://www.halodoc.com/media): Press releases and company news

## Policies

- [Terms and Conditions (Syarat dan Ketentuan)](https://www.halodoc.com/syarat-dan-ketentuan): Terms of use for Halodoc services
- [Privacy Policy (Kebijakan Privasi)](https://www.halodoc.com/kebijakan-privasi): How Halodoc collects, uses, and protects personal data
- [Help Center (Pusat Bantuan)](https://www.halodoc.com/faq): Answers to common questions about using Halodoc

## Optional

- [Careers](https://www.halodoc.com/career): Job openings at Halodoc
- [Healthcare Worker Careers (Karir Dokter)](https://www.halodoc.com/karir-dokter): Join Halodoc as a doctor, nurse, or midwife
- [Security](https://www.halodoc.com/security): Security practices and responsible disclosure